Fire Department

Our Mission

To serve our community by providing effective emergency response services and quality prevention and education programs that will minimize the loss of life and property resulting from fires, medical emergencies and other hazardous conditions.

A mission statement is only as valuable as it is practical. In order to help us put our mission into practice, we have established a list of the customers served by our department. We have also defined what we mean by the terms effectiveness and quality.

Customers

In order to give direction and focus to the activities, services, and programs of the department, a list of the major customer groups served by the department has been established. This list will be used to guide the development of different services and/or programs that will be delivered and evaluated so that they meet the needs of each customer group.

Customer groups served by the department include:

  • Citizens of the community
  • Business community
  • Educational community
  • Health care providers
  • Elected and appointed officials
  • Members of the department
  • Other city departments
  • Local, County, State, and Federal agencies

Effectiveness

Effectiveness means that we will establish specific, measurable, and obtainable goals and objectives, and that we will measure our performance against these goals and objectives.

Quality

Quality means that our services and programs have value and a beneficial impact or outcome for our customers. Quality also means that we involve our customers in the design, delivery, and evaluation of services and programs.

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Firemen's Pension Fund Board

Address: 
Main Fire Station
400 South Vine Street
61801 Urbana , IL
Phone: 
(217) 384-2420
Visitor
Contributors: 
FemiF

Department Posts

To commemorate the 15 year anniversary of 9/11, the Urbana Fire Department, in conjuction with the Urbana Police Department, will hold a flag lowering service to honor the victims, citizens, and public safety personnel who sacrificed their lives and safety on that day. This event will take place at the Urbana City Building, located at 400 South Vine Street in Urbana, and will commence at 7:30 a.m. The public is welcome to attend. In order to facilitate this ceremony, Vine Street will be closed between Illinois Street and Green Street from 7:00 a.m. to 8:00 a.m.
Post date: Thursday, September 8, 2016 - 16:06
All City offices closed to observe the holiday.
Post date: Thursday, August 11, 2016 - 09:54
Closed The Urbana Fire Department is accepting bid quotes for Miscellaneous PAC Mounting Brackets and Equipment unitl 8:00 a.m. on Tuesday, March 1, 2016. Please see attached bid specifications.
Post date: Wednesday, February 17, 2016 - 13:47
The Urbana Fire Department parntered with the Urbana Walmart and Meijer stores to allow families in need to shop for the holidays.
Post date: Thursday, December 18, 2014 - 14:21
Closed The Urbana Fire Department is accepting bids for Plastic Cribbing.  Questions should be directed to Division Chief Chad Hensch at (217)384-2421 or cehensch@urbanaillinois.us
Post date: Thursday, October 30, 2014 - 15:08