Fire Department

Our Mission

To serve our community by providing effective emergency response services and quality prevention and education programs that will minimize the loss of life and property resulting from fires, medical emergencies and other hazardous conditions.

A mission statement is only as valuable as it is practical. In order to help us put our mission into practice, we have established a list of the customers served by our department. We have also defined what we mean by the terms effectiveness and quality.

Customers

In order to give direction and focus to the activities, services, and programs of the department, a list of the major customer groups served by the department has been established. This list will be used to guide the development of different services and/or programs that will be delivered and evaluated so that they meet the needs of each customer group.

Customer groups served by the department include:

  • Citizens of the community
  • Business community
  • Educational community
  • Health care providers
  • Elected and appointed officials
  • Members of the department
  • Other city departments
  • Local, County, State, and Federal agencies

Effectiveness

Effectiveness means that we will establish specific, measurable, and obtainable goals and objectives, and that we will measure our performance against these goals and objectives.

Quality

Quality means that our services and programs have value and a beneficial impact or outcome for our customers. Quality also means that we involve our customers in the design, delivery, and evaluation of services and programs.

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Firemen's Pension Fund Board

Address: 
Main Fire Station
400 South Vine Street
61801 Urbana , IL
Phone: 
(217) 384-2420
admin
Contributors: 
FemiF

Department Posts

When Urbana firefighters first went to investigate a medical alert call in the 1100 block of South Orchard Street, it appeared to be just an honest mistake.
Post date: Tuesday, December 27, 2011 - 16:16
Campus Fire Prevention Officer Dwayne Bishop and Fire Marshal Phil Edwards offer Urbana residents safety tips during the holiday season.
Post date: Tuesday, December 20, 2011 - 12:33
On Sunday, September 11th, 2011 members of several local law enforcement agencies gathered at the Champaign County Courthouse to remember those who had fallen during the attacks of 9/11.
Post date: Monday, September 12, 2011 - 13:36
The public is invited to join Champaign County Public Safety Agencies as the community unites for the 10-year anniversary of September 11, 2001. The event is scheduled for Sunday, September 11, 2011 at 2 p.m. in front of the Champaign County Courthouse, located at 101 E. Main St. in Urbana.
Post date: Wednesday, September 7, 2011 - 15:33
Fire Marshal Phil Edwards takes time to remind us of some safety tips to practice this holiday season.
Post date: Friday, December 17, 2010 - 12:07