Setting Up Your Account

Internet Access in the Community

If you do not have a computer and/or internet access, a number of local libraries and organizations offer free computer and internet access. These include:

  • Urbana Free Library, 210 W Green St., Urbana, phone (217) 367-4057; open Mon. to Thurs. 9 a.m.—9 p.m., Fri. to Sat. 9 a.m.—6 p.m., and Sun. 1 p.m.—5 p.m.

  • Champaign Main Library, 200 W. Green St., Champaign, phone (217) 403-2000; open Mon. to Fri. 9 a.m. – 9 p.m., Sat. 9 a.m. – 6 p.m., and Sun. 1 p.m. – 6 p.m.

  • Douglass Branch Library, 504 E. Grove St., Champaign, phone (217) 403-2090; open Mon. to Thu. 10 a.m. – 8 p.m., Fri. 10 a.m. – 6 p.m., and Sat. 10 a.m. – 4 p.m.

  • The Illinois workNet Center, Champaign branch, 1307 N. Mattis Avenue, Champaign, phone: (217) 278-5700; open Mon.-Fri. 8:30 a.m.—5 p.m

If you are not in the Champaign-Urbana area, check with your local library or state department of employment security.

Setting Up an E-Mail Account

If this is the first time you are using the system, you will need to create a new account. To do this, you will be asked for a username, password and e-mail address. If you do not have an e-mail address, you can create a free one at a number of sites on the Internet: Free Email Accounts Info

If you lose your password, you can request that it be sent to your e-mail account. You will not be able to create a new account with the same e-mail address, so be sure to save all of your NeoGov and e-mail account information.

To return to the previous page with more information on applying online at the City of Urbana, click here.