The City of Urbana recently launched a new online system for managing building permits, code enforcement, and other request tracking. Using a cloud-based program called Citizenserve, many of the City’s Building Safety-related applications, requests for payment, and customer request forms, are now available online. In addition, Citizenserve will now provide the capability to accept both tenant and neighborhood complaints online.
Within the next few days, Urbana rental property owners will receive their annual registration notice and form in the mail. The mailing will also include instructions for accessing the City’s Rental Registration portal and instructions for registering online here.