Fire Department

Our Mission

To serve our community by providing effective emergency response services and quality prevention and education programs that will minimize the loss of life and property resulting from fires, medical emergencies and other hazardous conditions.

A mission statement is only as valuable as it is practical. In order to help us put our mission into practice, we have established a list of the customers served by our department. We have also defined what we mean by the terms effectiveness and quality.

Customers

In order to give direction and focus to the activities, services, and programs of the department, a list of the major customer groups served by the department has been established. This list will be used to guide the development of different services and/or programs that will be delivered and evaluated so that they meet the needs of each customer group.

Customer groups served by the department include:

  • Citizens of the community
  • Business community
  • Educational community
  • Health care providers
  • Elected and appointed officials
  • Members of the department
  • Other city departments
  • Local, County, State, and Federal agencies

Effectiveness

Effectiveness means that we will establish specific, measurable, and obtainable goals and objectives, and that we will measure our performance against these goals and objectives.

Quality

Quality means that our services and programs have value and a beneficial impact or outcome for our customers. Quality also means that we involve our customers in the design, delivery, and evaluation of services and programs.

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Firemen's Pension Fund Board

Address: 
Main Fire Station
400 South Vine Street
61801 Urbana , IL
Phone: 
(217) 384-2420

Department Posts

Television. A medium of communication that is like no other. With television, you can see the things that you would not otherwise be able to see. Jason Liggett, an employee at Urbana Public Television, offered his perspective on what it’s like to work in the industry.
Post date: Sunday, January 21, 2018 - 00:00
The City of Urbana has released its Financial Forecast for FY2019 – FY2023. The Forecast focuses on the City’s General Operating Fund, which provides funding for most basic services, such as police and fire protection, and most public works services.
Post date: Thursday, January 4, 2018 - 17:01
The City of Urbana will conduct a facilitated discussion on Urbana traffic enforcement on Tuesday, January 23, 2018. Please join us for this opportunity to discuss your experiences and perceptions of how the Urbana Police Department's traffic enforcement impacts your day-to-day lives. This discussion will be solely focused on traffic enforcement in the City of Urbana.  When: Tuesday, January 23, 2018 from 6-8 p.m. Where: Urbana Civic Center, 108 East Water Street
Post date: Friday, December 22, 2017 - 09:42
Closed The City of Urbana relies on an IBM Power7 server for many critical systems. “Power7” is the model name of the City’s current IBM server, and more information can be found on it here: https://www.ibm.com/support/knowledgecenter/en/POWER7/p7hdx/POWER7welcome.htm
Post date: Monday, December 11, 2017 - 16:03
Post date: Tuesday, November 28, 2017 - 10:11