Fire Department

Our Mission

To serve our community by providing effective emergency response services and quality prevention and education programs that will minimize the loss of life and property resulting from fires, medical emergencies and other hazardous conditions.

A mission statement is only as valuable as it is practical. In order to help us put our mission into practice, we have established a list of the customers served by our department. We have also defined what we mean by the terms effectiveness and quality.

Customers

In order to give direction and focus to the activities, services, and programs of the department, a list of the major customer groups served by the department has been established. This list will be used to guide the development of different services and/or programs that will be delivered and evaluated so that they meet the needs of each customer group.

Customer groups served by the department include:

  • Citizens of the community
  • Business community
  • Educational community
  • Health care providers
  • Elected and appointed officials
  • Members of the department
  • Other city departments
  • Local, County, State, and Federal agencies

Effectiveness

Effectiveness means that we will establish specific, measurable, and obtainable goals and objectives, and that we will measure our performance against these goals and objectives.

Quality

Quality means that our services and programs have value and a beneficial impact or outcome for our customers. Quality also means that we involve our customers in the design, delivery, and evaluation of services and programs.

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Firemen's Pension Fund Board

Address: 
Main Fire Station
400 South Vine Street
61801 Urbana , IL
Phone: 
(217) 384-2420

Department Posts

The City of Urbana is seeking applicants with an interest and expertise in bicycling and walking issues to serve a 3 year term on the Bicycle and Pedestrian Advisory Commission (BPAC).BPAC meets the 3rd Tuesday of each month at 7:00 p.m. in City Council Chambers at 400 S. Vine Street.
Post date: Monday, October 25, 2010 - 11:47
FOR IMMEDIATE RELEASE April 19, 2010 SISTER CITIES INTERNATIONAL AWARDS GRANT FOR AFRICAN SUSTAINABILITY PROJECT TO THE CITY OF URBANA Grant funded by the Bill & Melinda Gates Foundation
Post date: Monday, April 19, 2010 - 14:14
Dear Citizens of Urbana and Champaign County,There is a misleading public relations campaign against a much-needed road and bridge north of Urbana. Opponents have offered a number of arguments that do not stand up under close scrutiny.
Post date: Friday, March 19, 2010 - 15:43
Welcome to the City of Urbana’s new website. I’m excited to unveil the new site and believe that it accomplishes our three major goals for its redesign:
Post date: Thursday, January 28, 2010 - 14:27