Fire Department

Our Mission

To serve our community by providing effective emergency response services and quality prevention and education programs that will minimize the loss of life and property resulting from fires, medical emergencies and other hazardous conditions.

A mission statement is only as valuable as it is practical. In order to help us put our mission into practice, we have established a list of the customers served by our department. We have also defined what we mean by the terms effectiveness and quality.

Customers

In order to give direction and focus to the activities, services, and programs of the department, a list of the major customer groups served by the department has been established. This list will be used to guide the development of different services and/or programs that will be delivered and evaluated so that they meet the needs of each customer group.

Customer groups served by the department include:

  • Citizens of the community
  • Business community
  • Educational community
  • Health care providers
  • Elected and appointed officials
  • Members of the department
  • Other city departments
  • Local, County, State, and Federal agencies

Effectiveness

Effectiveness means that we will establish specific, measurable, and obtainable goals and objectives, and that we will measure our performance against these goals and objectives.

Quality

Quality means that our services and programs have value and a beneficial impact or outcome for our customers. Quality also means that we involve our customers in the design, delivery, and evaluation of services and programs.

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Firemen's Pension Fund Board

Address: 
Main Fire Station
400 South Vine Street
61801 Urbana , IL
Phone: 
(217) 384-2420
admin
Contributors: 
FemiF

Department Posts

Closed The Urbana Fire Department is seeking proposals for a replacement lightbar and associated parts. Please see the attached Request for details. Proposals will be received until 5:00 p.m. on June 28, 2018. Questions regarding this RFP should be addressed, in writing, to Division Chief Kyle Hensch at kdhensch@urbanaillinois.us.
Post date: Wednesday, June 20, 2018 - 13:45
Who will get the most donors? 
Post date: Thursday, May 10, 2018 - 12:10
Closed The City of Urbana Fire Department is seeking Proposals for Fire Officer Promotional Testing services. Proposals will be received at the Urbana Fire Department, 400 S. Vine St., Urbana, Illinois, until Friday, May 18, 2018 at 4:00 p.m. CST.
Post date: Friday, May 4, 2018 - 15:38
Closed Questions regarding this Request for Proposals should be submitted in writing to Division Chief Derrick Odle at daodle@urbanaillinois.us
Post date: Monday, April 16, 2018 - 16:36
All City administrative offices are closed to observe the holiday.
Post date: Monday, January 22, 2018 - 14:56